Do shake the patient's hand when it is proffered.
Do read the patient's medical notes.
Do reassure the patient that you have had a lot of experience dealing with this particular problem.
Do take the time to answer the patient's questions.
Do not walk in, glance at xray, glance at foot, pronounce:
"Calcaneal Bursitis"
"I treat this with physical therapy"
"Come back in four weeks" and start walking out of the room.
When the patient calls after you "Wait, can I work out with this?" do not yell over your shoulder as you continue down the corridor: "You can't run or jog, so I don't see how you can work out"
Unless you yourself physically treat the patient with physio, then you don't treat the patient, you oversee the treatment.
It cost me only $10 co-pay. I will find out later what it cost my HMO but I waited 90 minutes for a 90 second diagnosis that I had already got off the web a month ago.
I saw the OS a week ago and it has taken that long to recover my temper. One thing is certain, I will not be returning in four weeks.
A quick joke to prove my sense of humour has returned:
How do you hide a dollar bill from an orthopedic surgeon?
Put it in the chart.
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2 comments:
Oh goodness. That's pretty scary that the doc is still working.
I got a chuckle out of the joke!
That is hideous behavior - I'd like to say "I can't believe it" but I've had many similar experiences over the years and there is absolutely no excuse. This dude should perhaps be doing research in some dark secluded lab where he doesn't have to deal with people, ever.
Hope you heal well.
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